Because taste is subjective, each person could taste something slightly different when they vape our product. However, if you feel that your eliquid is not consistent in flavor from the last time you ordered - or if you feel the mg level of the nicotine is incorrectly labeled - you can send your product back to us for review and testing.
If you purchased the product online, you must first contact our support representatives for return approval. Once your product is received and tested we will process a product replacement to be sent to you.
Return shipping costs are the responsibility of the individual consumer. We recommend sending return products via USPS media mail for the cheapest rate.
If you purchase the product at a retail location, you will need to return to that location to request a replacement. Each store maintains their own return policies and may choose not to accept or process returns.
- Open a Support Ticket
Call Us @ (251) 210-2560
Hours: 8am to 5pm M-F (CST)